So many Institutions... Which one is best suitable?

My friend Jes was having this complain again of our current school holding these distance-learning course from overseas University. Complain mainly that the school's administration was not efficient or updated kinda things. Was even considering a transfer to other college. Me on the other hand, had switch from a institution in City Hall. This one offers certification from a Australia Uni. while where i studied now had theirs from London.
The main problem i had with the former was that the consultants there have not been advising the new students in details who were unsure of the 'unique' Australia's University systems, therefore not very competent, so were the lecturers. Had heard numerous complains from other students that the lecturers wasnt teaching as what odd to be as on-campus. Resulted in many failures. Also, I loathe that when i applied for a course i wasnt given a clear explaination of which prerequisite i did not fulfil & ended up putting extra semester. Delaying in my enrollment to my perferred course & unnecessary $$$.
Now that my school offers a degree from London @ half the cost of a Australia's University & i get to studied subjects that i'm interested in, whats better?

Question comes. What make a ideal institution?